Privacy Policy

Nichols Computer & Installation Service Computer Repair Privacy Policy and Legal Obligation

NCIS is committed to respecting your privacy. We recognize your need for appropriate protection and management of the personal information you share with us.* The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information and the choices you have regarding our use of, and your ability to review and correct the information.

*(“Personal Information” means ANY information by which you can be identified, such as your name, mailing address, email address, telephone number, pictures, etc.)

Collecting Information

NCIS will not access any personal identifying or financial information within the customer’s computer, which is outside the scope of the repair without the customer’s prior knowledge and consent.

Unauthorized Access

NCIS will only preform a repair on a computer that is legally owned by the customer. Only those computers presented to the NCIS by authorities with the appropriate legal order will examined without the customer’s express consent. NCIS reserves the right to reject any computer repair whose ownership is suspect. If NCIS suspects a computer brought in for repair is stolen property, it is NCIS’s legal responsibility to report this suspicion to the appropriate authorirites.

Information Storage

NCIS employees will never copy any personal information, software or files which are outside the scope of the repair without the customer’s prior knowledge and consent. All backups of personal information, software or files that are made in the duration of the repair are destroyed before the customer’s computer is returned to the customer, unless otherwise directed by the customer. In the event that the customer directs NCIS to back up certain information, only those folders to which the NCIS technician is specifically directed will be backed up. NCIS will never, under any circumstance, search customer file folders to find a specific file or file type. To protect both the customer’s privacy and NCIS’s legal responsibility, NCIS relies upon the customer to direct the technician to the exact folder the customer wishes to be backed up.

Your Feedback

To help us improve our privacy policy and practice, please give us your feedback. You may email us at anthony@nichnacc.com or call us at (208) 659-2163. You many also leave a comment or question in the comment box. Your information will not be publicized. All comments will be directed to NCIS.

Comments are closed